Privacy Policy
Last updated: March 2, 2026
Overview
ResumeUp ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our resume building service.
Information We Collect
Information You Provide
When you use ResumeUp to build a resume, we collect the information you provide, including:
- Contact information (name, email, phone, location)
- Professional information (work history, education, skills)
- Job posting content you paste for tailoring
- Payment information (processed securely by our payment processor)
Automatically Collected Information
We automatically collect certain information about your device and usage:
- Browser type and version
- IP address and general location
- Pages visited and features used
- Time and date of access
How We Use Your Information
We use the information we collect to:
- Generate your ATS-optimized resume, cover letter, and LinkedIn content
- Process payments and provide customer support
- Send transactional emails (order confirmations, download links)
- Improve our service and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
Data Storage and Security
Your resume data is temporarily stored in memory during generation and then automatically deleted after 7 days. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data.
Third-Party Services
We use the following third-party services:
- Anthropic (Claude AI): For generating resume content
- Stripe: For payment processing (we do not store credit card data)
- Analytics: For understanding usage patterns (anonymized data)
Each service has its own privacy policy governing the use of your information.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, contact us at privacy@resumeup.com
Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.
Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@resumeup.com
Address: ResumeUp, Inc., 123 Tech Street, San Francisco, CA 94105